Privacy Policy

Eclora Jewel (referred to as "we," "us," or "our") is the data controller for your personal information. We have created this Privacy Policy to explain how we collect, use, and protect your data. By using our website (eclorajewel.in) or placing an order with us, you agree to the terms of this policy.

We are committed to protecting your privacy and ensuring the confidentiality and security of your personal information.

Information We Collect

When you visit our website or interact with us on social media (Instagram, Facebook, WhatsApp) to place an order, we collect certain information to fulfill your request and improve our service.

Personal Information: This includes your name, phone number, email address, and full delivery address. We also collect payment information, but we do not store your full credit card or bank details.

Device Information: We automatically collect some technical information about your device, such as your IP address, browser type, and how you interact with our website. This information is used for security, to prevent abuse, and to help us understand how people use our site.

How We Use Your Information

The personal information we collect is used solely for the following business purposes:

Order Fulfillment: To process your orders, ship your products, and provide delivery updates.

Customer Service: To communicate with you about your order and to answer any questions or concerns you may have.

Business Improvement: To analyze our sales and improve our product offerings.

We do not sell or share your personal information with any third parties for marketing purposes. Your data is used exclusively for our own business operations.

Security of Your Information

We take the security of your data seriously. We have implemented reasonable technical and administrative measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.

Links to Other Websites

Our website may contain links to other sites that are not operated by us. Please be aware that we are not responsible for the privacy practices of these third-party websites. We encourage you to read the privacy statements of every site you visit.

Legal Disclosure

We may disclose your information if required by law, such as to comply with a legal request or subpoena, or when we believe it is necessary to protect our rights, your safety, or the safety of others.

Your Consent

By providing us with your personal information, you consent to its collection and use as described in this privacy policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please feel free to contact us at teameclora@gmail.com.